Consular Database Outage Impacts U.S. Passport and Visa Issuance

01:58 06 August in News Updates

The Department of State Bureau of Consular Affairs is currently experiencing technical problems with their passport/visa system.  Per the Department:

This issue is worldwide and is not specific to any particular country, citizenship document, or visa category. We apologize to applicants who are experiencing delays or are unable to obtain a passport, Consular Report of Birth Abroad, or visa at this time. We are working urgently to correct the problem and expect our system to be fully operational again soon.

We are hopeful this will be a very temporary issue.  However, even a short shutdown is likely to increase backlogs for visa issuance during the busy summer travel season.  Note the problem is with the issuance of the visa stamp, not with scheduling interviews or availability of interviews.  However, if you are planning to obtain a new visa stamp at a U.S. Consulate abroad in the near future, you may wish to double-check the situation at the post at which you will be applying

For U.S. Embassies worldwide:

For wait times at each post:

This database outage also impacts production of passports for U.S. citizens.  For information on U.S. passport issuance, see


<– Back to News Updates