I received my biometrics appointment, but I am scheduled to appear in a city in which I do not reside. What should I do?

The biometrics appointment notice should be carried by the applicant to the Application Support Center (ASC) closest to the applicant’s residence prior to the scheduled appointment date. The applicant will request the officer at the Application Support Center to take his/her biometrics on a walk-in basis (without an appointment) given that the USCIS scheduled the appointment for the wrong location.

To find the ASC closest to your residence, go to www.uscis.gov.

If the local ASC will not take the applicant’s biometrics and they will not assist the applicant with rescheduling the appointment, please let us know right away so we can request that the appointment be rescheduled. Please note that the rescheduling request must be made before the appointment date has passed. Therefore, it would be best to request this of the local ASC at least 3 business days prior to the scheduled appointment.

If the applicant prefers not to go to the ASC without an appointment, please let us know right away so that we may submit an official request to the USCIS to reschedule the appointment. Note that we cannot advise how long it will take the USCIS to reschedule the appointment.

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